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KnowAI is an advanced knowledge base question-answering system built on a large language model (LLM). It offers out-of-the-box capabilities for data processing and model invocation, making it easy to handle complex question-and-answer scenarios. With its visual workflow design, KnowAI allows for seamless application orchestration, enhancing the user experience.
Key Features of KnowAI
- Dedicated AI Customer Service
Train AI models to answer questions interactively based on your documents by importing existing Q&A pairs or documents. - User-Friendly Visual Interface
KnowAI features an intuitive visual interface that provides a range of practical functions for various application scenarios. Users can easily create and train AI customer service through straightforward steps. - Automatic Data Preprocessing
Multiple data import methods are available, including manual input, direct segmentation, LLM automatic processing, and CSV uploads. The system automatically preprocesses text data, vectorizes it, and performs QA segmentation, saving time and enhancing efficiency. - Workflow Orchestration
The Flow module enables the design of complex Q&A processes, such as querying databases, checking inventory, or scheduling appointments. - Powerful API Integration
KnowAI’s API aligns with OpenAI’s official API, allowing easy integration with existing GPT applications and platforms like WeChat, public accounts, and Feishu.
Unique Characteristics
- Specialized QA Structure
Designed specifically for customer service Q&A scenarios, enhancing accuracy in large data environments. - Visual Workflow
The Flow module presents a complete process from question input to model output, facilitating debugging and complex process design. - Unlimited Scalability
The API allows for expansion without modifying the KnowAI source code, enabling quick integration into existing programs. - Debugging Support
Offers various debugging methods, including search testing, reference modification, and complete dialogue previews. - Support for Multiple Models
KnowAI supports various LLM models, including GPT, Claude, and Wenxin Yiyan, with future plans for custom vector models.